I never had any problems with this location and I've been coming here for a very long time. The two ladies in the office were very professional and patient. With that said, there is one issue that I was upset with. And that is, I was not notified by mail, by phone, by text, or by smoke signals that the warranty on my hearing aids had expired. They notified me on the day I went to have my hearing aids serviced. Maybe payment plans could have been made before it expired. I don't know. And hopefully some people will wake up and notice there is a pandemic going on and people are having a hard time paying for their responsibilities.
Hernandez R, on Google
The doctor and staff are great! Very helpful to my sister-in-law.
David Garcia, on Google
I have been a patient here for many years. They're the best!
Kathy McLean, on Google
When I walked in the door, I was greeted by Bruni with a big smile. I saw Board Certified Hearing Instrument Specialist, Nassim Diaz yesterday for a hearing test. She was very professional, kind and patient, she explained my hearing loss in great detail and made recommendations to correct it. I recently received my deceased mom's hearing aids, last used in 2013. Following my hearing test, Nassim let me hear the difference between mom's old hearing aids and the newest, state-of-the art Audibel units. The old ones sort of work but the Audibels are much smoother sounding, less tinny. I will definitely return and be fitted with the newer hearing aids.
Ralph Muilenburg, on Google
I had a very pleasant experience at New Sound Hearing. Dr. Diaz was very professional and kind. Very nice center.
Regina Colemon, on Google

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