Our Staff

Nassim Diaz, BC-HIS

Nassim Diaz, BC-HIS

Board Certified Hearing Instrument Specialist

I am a licensed hearing instrument specialist, and I joined the Newsound family in February 2016. I have cared for patients as young as eight years old all the way up to the age of 101! I especially love working with senior citizens and take great pride in the level of care and support that is provided to each person. Seeing a patient flourish brings me great joy in my professional life. Though not a native Texan, I have lived in Houston since the age of two and obtained my bachelor’s degree at the University of Houston, where I graduated with honors. I love to spend my free time with my husband and daughters (identical twin girls) and my 2 dogs! My family and faith are my most valuable assets.

Brunilda Dickinson

Brunilda Dickinson

Sr Patient Services Coordinator

Brunilda Dickinson, Sr Patient Services Coordinator. I am originally from Chicago, Illinois, born and raised. I moved to Houston in 1981.  I attended High School at Roberto Clemente High and some college at UICC. I started working for New Sound Hearing Aid Centers in 2018, however I have been in the industry since 1995.  I have enjoyed working in the hearing aid industry, it brings me a lot of joy to see our patients hearing sounds that they were missing. For example, birds, their grandchildren, or just being able to hear clearly then what they were used to. The industry has changed so much since 1995 and the technology is amazing now with so much to offer!  I strive to make it my goal to always smile, because that is very important, and to also focus on performing task in a timely manner.  As this will make sure that things run smoothly in the office as well as for our patients. Outside of work, my husband and I enjoy working around our house, going out to dinner with friends spending time with family especially with our 2-year-old granddaughter.  I enjoy cooking, baking as well as dabbling in decorating. But most importantly just enjoying life to its fullest!

Kimberly Aguilera

Audio Technician

Katrina Gutierrez

Patient Services Coordinator

woman with ipad background

Customer Reviews

The doctor and staff are great! Very helpful to my sister-in-law.

David Garcia, on Google

I had an amazing experience at New Sound Hearing Centers. Ms. Dickinson was very professional and friendly. Dr. Diaz and Ms. Stich were very courteous and patient while walking me through the process of how to use and care for my new hearing aids. My new hearing aids allow me...

Error Kid, on Google

I never had any problems with this location and I've been coming here for a very long time. The two ladies in the office were very professional and patient. With that said, there is one issue that I was upset with. And that is, I was not notified by mail,...

Hernandez R, on Google

I had an issue with hearing aids i had bought overseas a couple years ago. Because of Covid, I could not get back to get them fixed. I called NewSound and told me they did not work on my brand, but offered for me to swing by and see if...

Jean Philippe Guy, on Google

Friendly staff. Excellent at explaining how everything works!

Loretta, on Google

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