Our Staff

Nikki Glaude

Hearing Instrument Specialist

My name is Nikki Glaude, and I am a Board-certified Hearing Instrument Specialist. I am originally from Colorado Springs, CO. I moved to Texas in 2023. I began working in the hearing industry in 2022. I was drawn to the industry because of family and friends that suffered from hearing loss. I wanted to be able to help people with the gift of sound.

I love seeing a father hear his son/daughter and truly understand what they said. Seeing the happy faces and knowing I was able to help them hear and understand again. I strive to help everyone that walks in the door.

When I am not at work, I love spending time with my family and friends. Golfing, watching sports, cooking and baking. Making memories with loved ones.

Jarrod Freeland, HIS

Hearing Instrument Specialist

I am licensed Hearing Specialist that has been practicing for 12 years. I have trained under some of the most experienced names in the industry. Born and raised Texan.  I have been fortunate enough to learn from industry leaders in both the clinic and factory setting. 

I have an amazing wife, and two beautiful daughters.  I love sports and have played many throughout my life. My passion will always be helping people improve their lives by providing the best hearing options available.

Cadance Graham

Hearing Instrument Specialist Trainee

Bio coming soon.

Aquilla Willis

Audio Tech

My name is Aquilla, I am an Audio Tech here at Underwood Hearing, where we make hearing better. I am dedicated to my work and helping patients. I am from Houston, TX and I reside in Pearland, TX. I have been in the hearing industry since 2019 and come from a background specializing in hearing conservation. I am very excited to be in the role of an Audio Tech to expand my abilities, help others and also do something I enjoy doing.

I am a loving daughter, sister, godmother and aunt. I am big on family and that is what drives me to be great in everything I do. Together we are better.

Jill Bialek

Patient Care Coordinator

Bio coming soon.

Experience our unique approach to hearing restoration

Learn about what you should expect when you visit our location.

What to Expect
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Customer Reviews

We went in looking to have a hearing aid repaired. Unfortunately, the device was not repairable in house, but the audiologist shared information with us about hearing aids and the repairability that was very helpful. Staff was extremely polite.

Nancy Herrera, on Google
paul rush, on Google

Fixed my issue within 10 minutes.

Stuart Barrowman, on Google

Great service!

Gwen Douglas, on Google

Couldn't have been more please, thank you

Paulette Howard, on Google

I have been a client for a few years. The staff is amazing. They proactively address any issues. They always make sure I know what to expect on the next appointment. Highly recommended over any other hearing centers in Houston.

dana hammer, on Google

I’m reviewing the 840 Eldridge Pkwy location. The office area is very cheerful with spring plants and table runner. I felt very welcome from the onset. There was no wait time until I was greeted and taken back. My hearing test was detailed and not rushed. I walked out with...

MaryAnn Marek, on Google

On time. Very professional

Stephen P, on Google
Samuel Hendricks, on Google

I’ve worn hearing aids for 20+ years. The audiologists I’ve worked with over the last 10+ years are absolutely the best!

Robin Lewis, on Google

OMG the people that work here are very friendly.

Krystal Centeno, on Google

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