Our Staff

Nassim Diaz, BC-HIS

Nassim Diaz, BC-HIS

Board Certified Hearing Instrument Specialist

I am a licensed hearing instrument specialist, and I joined the Newsound family in February 2016. I have cared for patients as young as eight years old all the way up to the age of 101! I especially love working with senior citizens and take great pride in the level of care and support that is provided to each person. Seeing a patient flourish brings me great joy in my professional life. Though not a native Texan, I have lived in Houston since the age of two and obtained my bachelor’s degree at the University of Houston, where I graduated with honors. I love to spend my free time with my husband and daughters (identical twin girls) and my 2 dogs! My family and faith are my most valuable assets.

Ashley Slay, HIS

Ashley Slay, HIS

Hearing Instrument Specialist

Bio coming soon.

Elaine Vixamar, PSC

Elaine Vixamar, PSC

Patient Services Coordinator

Bio coming soon.

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Customer Reviews

I never had any problems with this location and I've been coming here for a very long time. The two ladies in the office were very professional and patient. With that said, there is one issue that I was upset with. And that is, I was not notified by mail,...

Hernandez R, on Google

Friendly staff. Excellent at explaining how everything works!

Loretta, on Google

I would like to thank Shannon Caldwell for her excellent customer service and willingness to help me get a situation resolved with my fathers hearing aides. Thank you Shannon!!!!

Terry Butcher, on Google

The staffs are very kind and caring, always willing to help. They provide good services and on time.

amoge Uwalaka, on Google

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